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Request It from LBC Libraries: Request It FAQs

Request It Hold is how students and employees reserve materials for pick up.

What if I forget my log in credentials?

Use your LBC username and password.

Forgot your LBC username and password? 

Click Here and go to the Student Portal.

Are there current limitations on borrowing materials from the library?

For the most up-to-date information on all our library locations CLICK HERE

I requested some books to be sent to me. How can I know where they are in process.

Go to your My Account. There should be a record of your request materials there.

You will also receive an email notification when your items are ready for pick up.

When you have the items Mailed to you, or have items sent from Branch to Branch, it can take between 5-10 business days for items to arrive.

There will be a return label in the box. We ask that you hold on to the package and use that to return the items.‚Äč

Can I have my Class Textbooks sent via Mail Delivery from the library?

Unfortunately, due to the high turnover rate of textbooks that are in the library collection, many of these items are not available for mail delivery. Often these items are placed on reserve, or they are available for pick up only.

We do offer scanning of chapters up to 20% of the material. Textbooks can be purchased from the Bookstore or other online retail stores. You may also want to try Internet Archive or Your local public library.

Communication Settings

Be sure to check your spam/junk folders for messages from curtsey and overdue notice 

Receiving a "missing or invalid need before date" message?

Try: Changing your browser

* Mac Users Safari does not have a calendar icon, please try using a different browser to make your request.

What If I don't need the materials I requested?

You can cancel a request anytime by logging in and canceling the request in your My Account.

You can also reply to the email you receive when the material is ready for pick up.

I requested a book, but an eBook link was sent instead

It is our policy to share eBook links when available. The physical copies of these books will not be sent via Mail Delivery when the eBook is available.